Privacy Policy

Privacy Policy – Eblex Group

Last updated: 21/11/2025

Eblex Group (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable privacy laws.

1. Who We Are

  • Eblex Group Ltd (“we”, “our”, “us”) is a recruitment company providing talent solutions to employers and job seekers.
    We also operate under the trading name Eblex Clinical, which focuses on delivering specialist clinical and life sciences staffing services.
  • For the purposes of the UK GDPR, Eblex Group Ltd is the Data Controller of the personal information you provide to us.
    Eblex Clinical is a trading name only and is not a separate legal entity. All processing described in this Privacy Policy applies equally to Eblex Group and Eblex Clinical.

2. Information We Collect

We may collect and process the following personal data:

  • Candidates: Name, contact details, CVs/resumes, employment history, education, skills, interview notes, right-to-work documentation, and other information relevant to job applications.
  • Clients: Business contact details, role requirements, and any relevant correspondence.
  • Website visitors: Technical information (IP address, browser type, operating system) and cookies data (see section 7).

3. How We Use Your Data

  1. We use your information to:
  2. Provide recruitment services (matching candidates with roles).
  3. Communicate with you about opportunities, applications, and services.
  4. Manage client relationships and fulfil contractual obligations.
  5. Comply with legal and regulatory requirements.
  6. Improve our website and services.
  7. Deliver specialist clinical staffing services under our trading name Eblex Clinical, which may involve coordination with independent partner organisations who support our service delivery. These partners operate under separate contracts and do not determine how we process your personal data.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: To perform our recruitment services and fulfil agreements with clients and candidates.
  • Consent: Where you have agreed (e.g., to receive marketing communications).
  • Legal obligation: To comply with UK employment, tax, and immigration laws.
  • Legitimate interest: To operate our business, develop services, and protect against fraud.

5. Sharing Your Data

We may share your data with:

  • Potential employers or clients, with your consent.
  • Service providers (e.g., IT systems, payroll, compliance checks).
  • Regulatory bodies or law enforcement, where legally required.
  • We will never sell your data to third parties.

6. Data Retention

  • Candidate data: Kept for up to 2 years after last contact unless you request otherwise.
  • Client data: Kept for as long as we provide services and for 7 years thereafter for legal purposes.
  • Website cookies: See Section 7.

7. Cookies Policy

Our website uses cookies to improve your browsing experience and to help us understand website traffic.

  • Types of cookies we use:
  • Essential cookies – Required for basic website functionality.
  • Analytics cookies – Help us understand how visitors use our site.
  • Preference cookies – Remember your settings and preferences.
  • Marketing cookies – May be used to deliver relevant ads.
  • You can control cookies through your browser settings. Please note that disabling cookies may affect site functionality.

8. Your Rights (UK GDPR)

  • Under UK GDPR, you have the right to:
  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Request transfer of your data (data portability).
  • Withdraw consent at any time (where processing is based on consent).
  • To exercise your rights, please contact us at [Insert Email].
  • You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

9. Data Security

  • We implement technical and organisational measures to keep your data safe, including encryption, secure servers, and access controls.

10. Updates to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

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